FAQ

Most frequent questions and answers

Approximately 40 miles of use, depending on terrain and operator pedal assistance.

Using solely the motor, the bike can reach a maximum speed of 18 MPH.

The rider can use the pedals just like a traditional bike.

The battery is fully encased so it can tolerate rain, but should never be fully immersed.

No. The casing around the battery protects the user from electrical shock.

Do not attempt to operate the bike and call us at 855-EZ2-RIDE (855-392-7433) for prompt repair service.

No. Electric Ride provides delivery of your rental as well as pickup when your rental period is over.

The maximum speed allowed on rail trails across the state for any motorized vehicle is 20 mph. The bikes are equipped with an electric motor that, operating alone without any pedaling by the rider, reach maximum speeds of 18mph. The bikes are completely legal for use on state rail trails.

The bicycles are very easy to get accustomed to. Aside from a brief introduction to standard operating functions, a capable rider of traditional bicycles will easily adjust to the frequency and ease at which the motor enables and assists the rider.

No, the motor starts to assist the rider once the rider has maintained a steady rate of pedaling. Whenever the brakes are engaged, the motor is disabled we well.