Serving the Falmouth and Cape Cod area ~ Call (855) 392-7433 to schedule your rental

Q: How long will the battery last per charge?
A: Approximately 40 miles of use, depending on terrain and operator pedal assistance

Q: How fast will the bike go with the motor engaged?
A: Using solely the motor, the bike can reach a maximum speed of 18 MPH

Q: What happens if the battery runs out while I am riding it?
A: The rider can use the pedals just like a traditional bike.

Q: Should I be concerned about the battery getting wet?
A: The battery is fully encased so it can tolerate rain, but should never be fully immersed.

Q: Can I get a shock from the battery?
A: No. The casing around the battery protects the user from electrical shock.

Q: What do I do in the case of a flat tire or other events that could cause a breakdown?
A: Do not attempt to operate the bike and call us at 855-EZ2-RIDE (855-392-7433) for prompt repair service.

Q: Do I have to pick up and return the bikes?
A: No. Electric Ride provides delivery of your rental as well as pickup when your rental period is over.

Q: I thought motorized vehicles weren’t allowed on rail trails?
A: The maximum speed allowed on rail trails across the state for any motorized vehicle is 20 mph. The bikes are equipped with an electric motor that, operating alone without any pedaling by the rider, reach maximum speeds of 18mph. The bikes are completely legal for use on state rail trails.

Q: Will I need to be trained on how to operate the bicycles?
A: The bicycles are very easy to get accustomed to. Aside from a brief introduction to standard operating functions, a capable rider of traditional bicycles will easily adjust to the frequency and ease at which the motor enables and assists the rider.

Q: Is the motor always enabled?
A: No, the motor starts to assist the rider once the rider has maintained a steady rate of pedaling. Whenever the brakes are engaged, the motor is disabled we well.